Sarvarish Rausaria

RR Fabricators Pvt. Ltd.
B-12, Sector 03
Noida 201301
Uttar Pradesh

5 July 2103

The Sales Manager
Syntax India Ltd.
Faridabad
Haryana

Subject: acknowledge the receipt of faulty machines and request to replace them.

Sir
This is to inform you that the machineries delivered by you to our company on 26 July 2013 with reference to invoice number SIL/2013/331 are not up to the mark. The parts used in the machineries are not of compatible standards and are not viable as per their cost. Also, some of your machineries are under wear and tear from rust. The machineries do not have proper alignment, fittingsand also deal a problem of leakage.

The list of faulty  machineries is as follows:
1) Vices
2) CNC machine
3) 1 HP Motor

Therefore, I am entitled to have the machineries replaced and would request that you confirm that the machineries would be replaced within next seven days.
I would also like to confirm that you would bear or imburse the cost of transportation of these machineries to be replaced. I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of  this letter.

Thanking You.

Yours Sincerely
Sarvarish Rausaria

Encl: Invoice No:- SIL/2013/331