Sunday 4 August 2013

Rohit Chaudhary (A2325312009)

Rohit chaudhary
223/13/3,New Sanik Vihar,
Sashtrinagar,
Meerut – 250002
                         
1 July 2013

Mr Bharat phullera
General Service Manager
shop no  554,
Road No.32, Marine drive,
Mumbai- 400604

Subject:-Complain regarding faulty machines.

Respected Mr Phullera,

This letter is in reference to the order no. ABC/2013/2213  placed by our company on 20 july. The machines have some faults in them since they are not working and would like you to supply us new ones.

 Due to the failure of machinery our company is lagging in terms of orders. We are not able to produce required amount of goods. The demand is on peak and we have to fulfil their oder.

Unluckly, your machines has not performed up to the expectations. The machine broke down within two days of use. Due to the fault we are not able to manufacture our goods from it. This has resulted in our production unit  failure  to  supply the quantity of products required by our customers.

I request you to kindly replace the defected machines latest by one week. This kind of service is not expected by an esteemed organization. I look forward for a prompt response from you.
Thanking you

Yours sincearly,
ROHIT CHAUDHARY
(Head Manager)

Encloser:-Invoice,warranty card

CC:-Department Head








No comments:

Post a Comment