Rohit
chaudhary
223/13/3,New
Sanik Vihar,
Sashtrinagar,
Meerut –
250002
1 July 2013
Mr Bharat phullera
General Service Manager
shop no 554,
Road No.32, Marine drive,
Mumbai- 400604
Subject:-Complain regarding faulty machines.
Respected Mr
Phullera,
This
letter is in reference to the order no. ABC/2013/2213 placed by our company on 20 july. The machines have some faults in them since
they are not working and would like you to supply us new ones.
Due to the failure of machinery our company is lagging in terms of
orders. We are not able to produce required amount of goods. The demand is on
peak and we have to fulfil their oder.
Unluckly, your
machines has not performed up to the expectations. The machine broke down
within two days of use. Due to the fault we are not able to manufacture our
goods from it. This has resulted in our production unit failure
to supply the quantity of products required by our customers.
I request you to kindly replace the defected machines latest by
one week. This kind of service is not expected by an esteemed organization. I
look forward for a prompt response from you.
Thanking you
Yours sincearly,
ROHIT CHAUDHARY
(Head Manager)
Encloser:-Invoice,warranty card
CC:-Department Head
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