Sunday, 4 August 2013

Prateek Kumar A2305412281

                                                         PK INDUSTRIES PVT. LTD.
                          A-12, INDUSTERIAL AREA,PH-1,NARAINA,NEW DELHI-110028
                                        PH:011-25284907,25284909   MOB:+91-9810087788

August 2, 2013

Reference No-PK/PND/2034

Mr. Shailesh Singh
AK INDUSTRIES
SEC-24 INDUSTRIAL AREA
FARIDABAD-121004

SUBJECT: FAULTY MACHINES SUPPLIED

Sir

This is to bring to your kind attention that the machines supplied by your firm by bill no: 5632 dated July 24, 2013 to our company are found to be faulty i.e. they are not performing as per specifications.

The Drill Machines sent by your firm are faulty. They are having different problem in each piece, some of are not working to their assigned RPM, some are having different dimensions as per specification. This is causing our company a huge problem and loss as we are lagging behind in achieving our targets given by our customers. Management has asked to take some serious steps against this problem because the reputation for our company is at stake.

On the behalf of our company  I would like you to replace the tools ASAP and this time before supplying please do the required quality check to ensure the tools are working as per specifications.
Wish to have a quick response.

Yours sincerely
Prateek Kumar
Production head

Encl: Bill of the previous supply

Cc: Mr. Parveen Kumar, CEO

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