Sourav Singh Parihar 3MAE5-Y{B.Tech(Mae)+M.Tech(Ae)}

                                  Sourav Singh Parihar

                       3MAE5-Y{B.Tech(Mae)+M.Tech(Ae)}

Sourav Parihar

E-398, Beta-1

Greater Noida, UP-201301

3 July 2013

Customer Care Manager

HP Corporation Ltd.

B-106 Sec-64 

 Noida, UP 201301

SUBJECT: Complaint of a faulty printer.

  Sir

  This letter is to bring to your kind attention that, on 30 July I purchased a  printer named Workstation xs4300 from one of your shops. The problem that I am receiving is that from day two of its usage, this printer of yours is giving very faint print on the paper. I thought that there must be less ink in the cartridge, so I replaced it with a new one. But problem was still there. Also sometimes the paper jams in between while coming out.

                I have been talking to your customer care executive for the past three days. He is not responding to my complaint. All he has to say is that he will look forward to my complaint and it will be done in 1-2 days.

               I request to look forward to my complain and replace my printer as soon as possible. I am sending a copy of bill enclosed in this letter.  My Complaint no. is 56563265. I am looking forward to a positive response from your side.

Yours Faithfully   

Sourav Singh Parihar               

ENCL: Bill receipt.