Sunday, 4 August 2013

Nitesh Dixit A2305412298

Ace Electronics
MG-1/9, Vikas Puri
New Delhi-110018

Aug 4, 2013

The Manager
Haier Electronics
Near Great India Palace Noida Sector-38
Noida,U.P

SubjectFaulty supply.

Respected Sir/Maam

With due regards this letter is to bring to your kind notice the faults in the ‘Haier Compact Refrigerators’ that your company has delivered to our manufacturing outlet; carrying Order no. Refrig/36594690005646 dated 28th July 2013 in response to our letter having Ref no. Haier/Refrig/967155 dated 20th July 2013 which contained the order and specifications of the Compact Refrigerators, Model No. A113 as required by our company.

We are getting constant complains from the costumers. The machines are a total of 60 in number out of which 35 are sold. The regulator motors in the refrigerators are running constantly leading to the risk of overheating and breaking completely. Second problem in some pieces is the faulty Temperature Control Dial, as a result of which the costumers are claiming for an exchange or money back.

Since we are having only the old stock of refrigerators up for sale, you are hereby requested to either replace these faulty machines or send someone who can repair them since they are in warranty, as soon as possible.

Thank you for the consideration.

Yours Sincerely
Nitesh Dixit
Sales Executive
Ace Electronics

Encl: Copy of letter Ref. no. Haier/Refrig/967155 

CC:  Head of Sales and Purchase.

Sourav Singh Parihar 3MAE5-Y{B.Tech(Mae)+M.Tech(Ae)}

                                  Sourav Singh Parihar
                       3MAE5-Y{B.Tech(Mae)+M.Tech(Ae)}

Sourav Parihar
E-398, Beta-1
Greater Noida, UP-201301

3 July 2013

Customer Care Manager
HP Corporation Ltd.
B-106 Sec-64 
 Noida, UP 201301


SUBJECT: Complaint of a faulty printer.

  Sir
  This letter is to bring to your kind attention that, on 30 July I purchased a  printer named Workstation xs4300 from one of your shops. The problem that I am receiving is that from day two of its usage, this printer of yours is giving very faint print on the paper. I thought that there must be less ink in the cartridge, so I replaced it with a new one. But problem was still there. Also sometimes the paper jams in between while coming out.
                I have been talking to your customer care executive for the past three days. He is not responding to my complaint. All he has to say is that he will look forward to my complaint and it will be done in 1-2 days.
               I request to look forward to my complain and replace my printer as soon as possible. I am sending a copy of bill enclosed in this letter.  My Complaint no. is 56563265. I am looking forward to a positive response from your side.

Yours Faithfully   
Sourav Singh Parihar               

ENCL: Bill receipt.


Ayush Awasthi-Btech MAE A2305412273

                                                           Ayush Awasthi-Btech MAE
                                                              A2305412273


SJVNL Power Corp.
Jhakri
Rampur(Distt. Shimla)
Himachal Pradesh

August 3rd,2013

Productions Manager
DP Heavy Electricals
Jamshedpur

Subject:  Supply  of faulty tubine gauges.

Sir

This letter is in reference to the order no. 1216 placed by our firm on 20th July 2013. Our firm had placed an order of 100 turbine gauges priced at Rs.2000/- each. The order  reached on 2st August 2013.
The gauges were examined after receiving the shipment and the engineers have found 40 specimens unfit to be used at the plant site. So the defected specimens have been packed and sent back as such at your production facility.

We hope an immediate response from your firm and replacement of the product as soon as possible. Looking forward for your cooperation.

Thank You

Yours faithfully


Rakesh Kumar
Plant Supervisor
SJVNL Power Corp.
Jhakri

Zafiur Rahman A2325312001

H-335 Sector-125
Noida-201301
Uttar Pradesh
August 4, 2013

Sushil Kapoor
Manager & Executive Director
Kapoor Engineering Works
Sector-128
Noida-201301
Uttar Pradesh

SUBJECT- Complaint Regarding Faulty Machinery Of CNC Machines

Respected Sir,

This Letter Is To Bring In Your Kind Notice That I Had Purchased Some Internal Machinery parts Of CNC machines Required In My Fluid Industry From Your Workshop On 31st Of July 2013.

The Parts Contained Six Dozens Of Collars,Twenty Five Dozens Of 1/2” Lead Screws, Two Dozens Of Sprockets And 5 Roller Chains.

But Now I Am In Order To State You That The Collars Provided To Me Were Of Unusual Sizes Against My requirement And It Cannot be Fixed To My CNC Machines.

So Sir It Is My Humble Request To Exchange The Given Collars And provide Me Collars As per My Requirements Soon


Thanking You & Hoping For An Early Action

Yours faithfully

Zafiur Rahman
Executive Director
Automobile Industries Ltd.

Zafiur Rahman



Enclosure: Bill & Receipt Of The Order

Vidharshu Ray A2325312026

Vidharshu Ray
Flat no. 146, Block K, Sector 126,
Noida


Customer services manager
FlipKart,
Factory No 28, sector-18,
Noida, Uttar Pradesh-201301

Subject:- Faulty Beats audio pmx40X earphones

Respected Sir/Ma'am
I am writing to you because i am not happy with your delivery. On 2 August 2013, i orders Beats audio earphone pmx340X delivery item no. 2057382930 that was delivered to me on 4 August 2013 were not working as per as expected. The one speaker on the right is having less and distorted sound.
 To resolve this problem, I would appreciate it if the earphones could be replaced or a full refund of the payment I already made is sent to me back.


Yours Sincerely
Vidharshu Ray



Encl: Online Bill copy.

Sarvarish Rausaria

RR Fabricators Pvt. Ltd.
B-12, Sector 03
Noida 201301
Uttar Pradesh
5 July 2103
The Sales Manager
Syntax India Ltd.
Faridabad
Haryana
Subject: acknowledge the receipt of faulty machines and request to replace them.
Sir
This is to inform you that the machineries delivered by you to our company on 26 July 2013 with reference to invoice number SIL/2013/331 are not up to the mark. The parts used in the machineries are not of compatible standards and are not viable as per their cost. Also, some of your machineries are under wear and tear from rust. The machineries do not have proper alignment, fittingsand also deal a problem of leakage.
The list of faulty  machineries is as follows:
1) Vices
2) CNC machine
3) 1 HP Motor
Therefore, I am entitled to have the machineries replaced and would request that you confirm that the machineries would be replaced within next seven days.
I would also like to confirm that you would bear or imburse the cost of transportation of these machineries to be replaced. I look forward to receiving your satisfactory proposals for settlement of my claim within seven days of the date of  this letter.
Thanking You.
Yours Sincerely
Sarvarish Rausaria

Encl: Invoice No:- SIL/2013/331

Gaurav Bhardwaj A2325012004

B-107 Sector-26
Noida-201301
Uttar Pradesh

August 4, 2013
Sunil Kumar
Manager
Jumbo Electric Store
TGIP Mall
Noida-201301
Uttar Pradesh

SUBJECT- Complain of Corseca Headset

Respected Sir

On August 1, I bought a Byte Corseca BT Stereo Headset from your store. When I got the headset home, I found that the sound quality is not good when I listen songs. Moreover it also has the call facility but there is always a disturbance while talking to someone in a call. I can’t hear the single word of the person properly. Even it was not connected to my laptops. The charger of the headset also not working well.

Before this I have tried two or more times to contact customer care centre but they are not giving suitable replies to my query.

The product contains one year of warranty which states that you will either repair or replace the damaged set within a year of purchase. I request you to repair or change my product. Please call me at 8585916267 or mail me at bhardwajg101@gmail.com between 08:00 A.M. to 06:00 P.M. I assure if you will not take the suitable action under 2-3 days than I have to file a complaint in the consumer court against you and your company.

Thanking you, hoping for an early action.
Yours faithfully
Gaurav Bhardwaj


Encl: Warranty card