Sunday, 4 August 2013

Jatin Vadhera (A2325312024)

Y-251B Sec 12
NOIDA 201301

August 4, 2013

AKASH VERMA
Manager
HCL
F-3 Sec-11
NOIDA 201301

Subject:-Complain of faulty product.

Respected sir,
I am hereby writing this letter to get this under your knowledge that i purchased a personal computer from your company and from the last few days it has been constantly hanging up and sometimes it refuses to even start. I lodged a complaint in your customer care 2 weeks back and i am still not getting any reply or assurance to whether it will get repaired. I purchased this computer on the basis of your claims of giving high priority service to your customers. It is under warranty as i have purchased it only few months back. I am telling this for sure if i will be treated like this then i am going to lodge a complaint against you in consumer court.
As you have mentioned it in your warranty terms you will provide any assistance if there is a problem kindly send someone who can assess the problem of computer and make it work like before. I will be very grateful to you.

Yours Faithfully,

Jatin Vadhera

Rajat Patel (A2325312020)

RAJAT PATEL
C BLOCK -154,
SECTOR 44,
NOIDA-201301

2 AUGUST 2013

GENERAL MANAGER
CR ELECTRONICS,
SECTOR 126,
NOIDA-201301
SUBJECT- COMPLAINT OF SOUND SYSTEMS
RESPECTED Sir
This letter is to inform you about the order no.  CR/SS/342 placed by our company on 1 august  2013. It is about the woofers and speakers of 1000 watts. The product has faulty in clarity of sound.
Due to this problem our goods demand is decreasing , which is affecting our companies standard and loss in business.
I kindly request you to take serious step as soon as possible to overcome the problem.
Thanking you
Yours sincerely
RAJAT PATEL

Encl: bill copy 

Akshay Chaudhary(A2305412301)

AKSHAY CHAUDHARY
B-14, Near Shiv  Mainder
NAI BASTI
BIJNOR-246701

1 AUGUST 2013

MR. YASH AGARWAL
GENERAL MANGER
BOSCH  LTD.
33A, BARAKHAMBA ROAD
NEW DELHI-110006

SUBJECT-   FAULTY SPARK PULG SUPPLIED

RESPECTED Mr. Agarwal

This is to bring to your kind notice that the order no.  3a-2013 placed by our company on 15 june have been encountered with various problems such as carbon deposits, ash deposits, pre-ignition, high speed glazing.

Due to malfunctioning of these parts we are not able to produce our goods which is causing our company a great loss. Only 20 days are left for our next order which we have to complete and if we are not able to do that it will cost our company a great amount.

I hope you would understand our situation and solve our problems by supplying us with new ones.

Yours sincerely
 AKSHAY CHAUDHARY

ENCL: BILL COPY

Rohit Chaudhary (A2325312009)

Rohit chaudhary
223/13/3,New Sanik Vihar,
Sashtrinagar,
Meerut – 250002
                         
1 July 2013

Mr Bharat phullera
General Service Manager
shop no  554,
Road No.32, Marine drive,
Mumbai- 400604

Subject:-Complain regarding faulty machines.

Respected Mr Phullera,

This letter is in reference to the order no. ABC/2013/2213  placed by our company on 20 july. The machines have some faults in them since they are not working and would like you to supply us new ones.

 Due to the failure of machinery our company is lagging in terms of orders. We are not able to produce required amount of goods. The demand is on peak and we have to fulfil their oder.

Unluckly, your machines has not performed up to the expectations. The machine broke down within two days of use. Due to the fault we are not able to manufacture our goods from it. This has resulted in our production unit  failure  to  supply the quantity of products required by our customers.

I request you to kindly replace the defected machines latest by one week. This kind of service is not expected by an esteemed organization. I look forward for a prompt response from you.
Thanking you

Yours sincearly,
ROHIT CHAUDHARY
(Head Manager)

Encloser:-Invoice,warranty card

CC:-Department Head








Bharat Phullera ( A2325312011)

B K Machinery 
Sec. 67 near poll office
Noida -201301
3 August 2013
Larson& Turbo
32, Shivaji Marg
P.O. Box. 33242
New Delhi-110015
SUBJECT: Defect in the supplied machinery.
Respected Sir
I would like to bring into notice that the machinery that you supplied on 29 july 2013, are found to be malfunctioning. The machine have some kind of technical fault in them and that's why they are not working properly.
Due to the failure of machinery our company is lagging in terms of orders. We are not able to produce required amount of goods. The demand is on peak and we have to fulfil their oder.
I hope you understand our the situation we are in and i hope that you will get into the problem and soon resolve it.
Waiting for your response.
Yours sincerely
Bharat Phullera
(Manager)
Cc: Department Head



Aggam jain (A2305412267)

                           

Aggam jain
Shanty niwas p.g, sector 126,noida
August 3,2013

Customer service manager
Balaji  electronics
Rz-2 , syndicate enclave,
 dabri mod,opposite c-3
 Janakpuri dabri, delhi-110045

Subject : faulty head phone (sony MC 220)
Respected sir
I have written this letter to inform you about the purchase of a headphone of sony model no (MC 220) bill no BE 373 two days ago and I am hugely disappointed by your product.
The product was supposed for sports purpose but it does not stick in ears while running . It does not even provide the same base as used to at the time of purchase its battery consumption is quite high as compared to the one mentioned in your catlog . On a whole the product dit not satisfy my expectation and I am very much disappointed with it.
I expect you to understand my problem and and would appreciate if the product could be exchanged or my payment be refunded.
Yours sincerely
Aggam jain

Encl: bill copy 

Yash Agarwal ( A2325312023)

Yash Agarwal
H1-334B
Amity University
Sector-125
Noida-201301

August 4,2013

ReferenceNo.- CARB/F/1265

General Manager
Bosch Ltd.
32,Shivaji Marg
P.O. Box No. 6223
New Delhi-110015

Subject: Faulty Carburetors supplied

Respected Sir
This is to bring to your kind attention that the carburetors sent by you with reference to our order US/CARB/1233 are defective. The carburetors supplied by you are not working properly due to which we are not able to complete our automobile manufacturing on time and we are lagging behind in our targets.

The carburetors supplied have different problems . Some get flooded , while in some choke is not opening properly and in some others their is venting system failure.

On behalf of our company I would like you to please cooperate and replace all the carburetors as soon as possible and make sure that the replaced ones are working properly.

Yours Sincerely
Yash Agarwal
Production Manager

Cc: Mr. Praveen kumar,CEO